Privacy Policy

Privacy Policy for Openairway.com
‍Effective Date: March 10, 20261.

1. Information Collection
‍Openairway.com collects personal identification and health-related information, including:
‍Contact Data: Name, email address, phone number, and shipping/billing addresses.
‍Health-Related Data: Information regarding sleep apnea diagnosis, prescriptions for oral appliances (such as O2Vent), and dental impressions or sizing data required for device customization.
‍Technical Data: IP addresses, browser type, and usage patterns collected via cookies.

‍2. Use of Information
Data is utilized for:
‍Product Fulfillment: Manufacturing and delivering custom oral appliances and related accessories.
‍Regulatory Compliance: Maintaining records required for the sale of medical devices.
‍Clinical Support: Providing guidance on device titration, maintenance, and effectiveness.
‍Communication: Sending updates regarding order status or clinical follow-ups.

3. Data Sharing and Disclosure
Information is shared only under the following conditions:
‍Manufacturing Partners: Sharing necessary dental specifications with laboratories to produce the O2Vent or other oral appliances.
‍Service Providers: Third-party vendors for payment processing and logistics.
‍Legal Mandates: When required by law or to protect the rights and safety of Openairway.com and its users.

4. Data Security
Industry-standard encryption and physical security measures are implemented to protect sensitive health data. Access is restricted to personnel necessary for the fulfillment of medical device orders and clinical support.

5. User Rights

Users maintain the right to:Access personal and health data stored by Openairway.com.
Request corrections to inaccurate information.
Request data deletion, subject to legal and regulatory retention requirements for medical device prescriptions.

6. CookiesThe website uses cookies for session management and traffic analysis.

Users may adjust browser settings to disable cookies, though functionality may be limited.

7. Contact InformationFor inquiries regarding data privacy:
‍Openairway.com
Privacy Office
‍Email: info@openairway.com
Address: 6221 Highway 7, Unit 7
Woodbeidge, ON, L4H0K8, Canada